Air Peace clarifies Gatwick–Lagos flight disruption, denies abandoning passengers

Air Peace Limited, Nigeria’s largest carrier, has clarified the circumstances surrounding the disruption of its London Gatwick–Lagos service on May 1, 2026. The airline denied that passengers were abandoned and stated that safety considerations led to the grounding of the aircraft due to a bird strike—a recognized force majeure event in aviation. The flight was grounded for comprehensive safety inspections in line with global aviation standards. Passengers were promptly informed of the incident and the cancellation, with arrangements made for their comfort, including hotel accommodation at the Hilton London Gatwick. However, operational challenges, such as airport congestion and delays from ground handling services responsible for baggage retrieval, delayed some aspects of passenger handling. Air Peace clarified that baggage handling is managed by designated ground handling companies and is not under its direct control. The airline rejected claims that passengers were abandoned, stating that communication was maintained throughout the disruption and that all passengers were offered accommodation while further arrangements were finalized. The airline expressed concern over criticism of its handling of the incident, emphasizing that safety is paramount and operations are not 'plug and play,' involving multiple stakeholders and strict safety protocols. Air Peace reaffirmed its commitment to the safety, comfort, and well-being of passengers and pledged to review its processes to improve service during unforeseen disruptions.